Privacy Policy

Valeria Enterprise ("we", "us", "our") is a general trading, import, export and construction company based at Suite # 213, 2nd Floor, National Tower, 28 Egerton Road, Lahore, Pakistan. We are responsible for the personal information described in this policy.

We only collect the information we need to answer enquiries and deliver our services. This may include:

• Contact details you give us, such as your name, company, email address, phone number and postal address.
• Shipment and trade details, such as goods descriptions, quantities, origin and destination, HS codes, invoices, packing lists and other customs documents.
• Records of our correspondence with you, including emails, calls and messages.
• Basic technical information sent by your browser when you visit the site, such as IP address, browser type and pages viewed, which our hosting provider may log for security and performance.

Our website does not have user accounts or online payment forms, and we do not knowingly collect information from children.

• To respond to enquiries and prepare quotes.
• To supply goods and machinery, carry out construction work, and arrange sourcing, freight, customs clearance, insurance and delivery for your orders.
• To meet legal, regulatory, tax and customs obligations in Pakistan and in the countries your goods pass through.
• To keep business records, resolve disputes and protect our legal rights.
• To keep our website secure and working properly.

We do not sell your personal information, and we do not use it for automated decision-making.

To move your goods we have to share relevant details with the parties involved in the shipment. This can include:

• Shipping lines, airlines, road hauliers, freight forwarders and warehouse operators.
• Customs authorities, port and airport authorities, and other government bodies.
• Customs brokers, clearing agents, insurers, banks and inspection or certification agencies.
• Professional advisers such as lawyers and accountants.
• IT and hosting providers that help us run our website and email.

Some of these parties are outside Pakistan. When we share information internationally, we only share what is needed for the shipment or service.

Our contact section includes an embedded Google Map. When it loads, Google may collect information about your device and set cookies under its own privacy policy. See our Cookie Policy for details.

We keep enquiry correspondence for as long as needed to respond and follow up. We keep shipment, customs and accounting records for as long as the law requires, which is usually several years after the transaction.

We use reasonable technical and organisational measures to protect personal information, including access controls and secure email and hosting providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You can ask us to access, correct or delete the personal information we hold about you, or object to how we use it. We may need to keep some information to meet legal obligations or complete a shipment that is already in progress. To make a request, contact us using the details below.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

If you have any questions about this document or how we handle your information, contact Valeria Enterprise:

• Email: info@valeriaenterprise.com
• Phone: 042 3630 6272
• Post: Suite # 213, 2nd Floor, National Tower, 28 Egerton Road, Lahore, Pakistan